CRAB OBSERVATORY– Retrospective Audit – Horizon scanning complete healthcare systems for providers, payers and regulators 

An overview of the horizon scanning functionality from Observatory – all without changing clinical workflows, delivering unique insights across all of acute care, and without the need for complex integration.

C2-Ai’s approach is different. Watch this short video to understand why and how this delivers unique insights and benefits.

Typical hospital monitoring and reporting can only see 10% of the avoidable variation and harm that C2-Ai systems can detect and help resolve.

Detect and resolve more with C2-Ai
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Transformative, but not disruptive – systems with zero integration required

discrete metrics being tracked
of diagnoses
of patients tracked
of the time
million patient records
Countries providing patient data
Client countries
clinical workflows change
Basic statistics on hospital activity do not fully reflect how seriously ill patients are on admission or other conditions they may have.
This makes it impossible to understand where there has been genuine avoidable harm (and therefore how to fix it), but this ability is fundamental for meaningful monitoring of hospital performance.
ICS Observatory uses the most advanced, risk-adjusted horizon scanning for system-wide patterns and trends in avoidable harm and variation built around tracking 3,300 discrete metrics (many built up from individualized precision clinical risk assessment) across the whole of acute care (medicine, surgery, mat/neo and nursing care).
  • Strengthen oversight and understand real performance and productivity across the whole of acute care provision (medical, surgical, mat/neo, and nursing care).
  • Drilling down from hospital balanced scorecards through speciality, sub-specialty, complication, trigger, down to individual patient level
  • Driving the quality and clinical cost-effectiveness of each hospital to maximize the value of healthcare expenditure.
  • Provide region-wide risk profiling of acute care admissions.
  • Make inferences about potential deficiencies in primary care from trends and disease progression from those admitted to acute care.
  • Support planning for service provision in the shorter term, and inform evidence-based strategic transformation.
  • Relating to the uniqueness of the patient profile and local challenges.
  • Design policy, initiatives, and interventions to respond to the detailed patient outcomes.
  • Demonstrate appropriate governance.
  • Ensure accountability.
  • Identify serious, potentially hidden issues to direct improvements and avoid scandals.
  • Monitor and assure consistent quality of surgical outcomes (particularly while regions tackle the challenge to clear the waiting list backlog).
  • Identify and share best-practices more widely.
  • Support assessment of outcomes drilled down across SDoH/EDI etc. (and hence identify inequities in outcomes)
  • Improve patient outcomes in the ICS.


Example report categories

Awards and recognition

“C2-Ai have the most robust software approach to comparing safety and quality across hospitals, systems and physicians that I have ever seen. The algorithms are backed up by years of published international research. I believe their approach could be most useful as a solution for providers across any network”.

James Bonnette, MD (USA) – Executive Vice President, the Advisory Board

Companies like Cambridge-based C2-AI, which last week won the COGX Health Innovation for Covid19 Award, are leading the way in the UK’s cutting edge, health tech sector. C2-AI save lives by predicting avoidable harm and mortality so they free up capacity in intensive care units for COVID-19 patients.

Government minister Graham Stuart in the House of Commons, UK Parliament June 2020

“I’m often asked about Artificial Intelligence (AI) in the UK. When I do I always point to C2-Ai – saving lives all over the planet by predicting avoidable harm and mortality with world-leading AI based on a dataset of 140 million patients from 46 countries. They are globally unique, innovative, British award-winners. I consider them to be essential for any nation which wants to take digital health seriously.
If their innovation was scaled across the NHS I estimate it would save 70,000 lives and £1bn.”

Hassan Chaudhury, Digital Health Lead at Healthcare UK, DIT, July 2020

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